The South African Social Relief of Distress (SRD) grant has been a critical lifeline for many individuals and families affected by the COVID-19 pandemic. However, with the large volume of applications and ongoing changes to the program, it can be challenging to keep track of the status of your application or reconsideration. Having reliable information and resources to check your status can be incredibly helpful in this context.
You will be provided with a step-by-step guide on checking the status of your SRD grant application or reconsideration. Whether you’re waiting for your payment or need to appeal a decision, we have provided all that.
SRD Status Check: How To Check SRD Grant Status
To check the status of your SRD grant application, you can follow these steps:
- Visit the South African Social Security Agency (SASSA) website at https://srd.sassa.gov.za/sc19/status.
- Enter your South African ID and phone number used to apply in their respective text fields.
- Click on the “Submit” button afterwards.
- The status of your grant will be displayed on the screen with all previous months.
- You will notice the following:
- Approved with pay dates
- Approved without pay dates
- Decline with the reason why the decline
If your application is still being processed, you may need to wait a bit longer before updating the status. If you have any further questions about your SRD grant application status, you can contact the SASSA call centre at 0800 60 10 11.
How Do I Check My SASSA R370 Payday?
If you used WhatsApp or GovChat to apply for the reinstated SRD R370 Grant, you could use the same platform to check your payment dates. One thing you have to keep in mind is the reference code – an alphanumeric key that was generated by the system after the completion of your SRD grant application.
If you did not apply with either GovChat or Whatsapp, you would not be able to check your Payday using the following steps.
To check your SASSA R370 Payday via GovChat, do the following:
- Visithttps://govchat.app/login.
- Enter your phone number to sign in.
- Click “SASSA services” and choose the “SASSA SRD R370” from the drop-down list.
- Click on “checking application status.”
- You will be prompted to enter the reference number given during registration.
- Click on “Submit” after you have entered your reference number.
- Your status will show if approved, declined, or pending.
If your payment has not been made, you may need to wait a bit longer before the status is updated. If you have any further questions about your SASSA R370 Payday status, you can contact the SASSA call centre at 0800 60 10 11.
How Do I Check If My R370 Grant Was Approved?
Once you’ve submitted your application, you can check if your R370 Grant was approved. Follow these simple steps:
- Add 082 046 8553 to your contacts.
- Send a message to the number on WhatsApp saying ‘status.’
- You will then be required to provide your ID number and the phone number you used during your application.
- If your application has been approved, its status will be displayed on the screen.
If your application has yet to be approved, the status will indicate that your application is still being processed. If you have any further questions about the status of your R370 grant application, you can contact the SASSA call centre at 0800 60 10 11.
What happens if the SASSA R370 is approved but there is no payment date?
If your SASSA R370 grant application has been approved, but no payment date has been provided, it may mean that your application is still being processed or that some issues must be resolved before payment can be made.
Ensuring that your contact information is up-to-date and accurate is essential. SASSA may need to contact you to resolve issues or request additional information.
You can also contact the SASSA call centre at 0800 60 10 11 to inquire about the status of your application and to get more information about when you can expect to receive your payment.
Due to the large volume of applications, processing times may vary, and it may take some time before your payment is made. However, SASSA is committed to ensuring that eligible applicants receive their payments as soon as possible.
How To Check SRD Grant Status On Moya App
Moya App is a data-free service app applicants can use to check their SRD grant status.
Launch the Moya App to begin. The app does not require data before you can check your SRD grant status, but you need to turn on your data or internet connection to be able to check your status.
- Go to “Discovery” on your Moya app.
- The home page of https://srd.sassa.gov.za should open.
- Scroll and tap on “Check SASSA SRD status.”
- Click on the “Application Status” button.
- Enter the ID number and the phone number used during the application.
- Click on the “Submit” button afterwards.
- Your status will be displayed for all months since your information was first submitted.
If approved, it will be displayed with pay dates and sometimes without. If it is declined, it will show why your application was rejected. If that happens, you can appeal that your application was unduly rejected.
If your application is still being processed, you may need to wait a bit longer before the status is updated. If you have any further questions about your SRD grant application status, you can contact the SASSA call centre at 0800 60 10 11.
If you do not have the Moya app, you can download it via moya.app.
How To Check SRD Grant Reconsideration Status
SASSA’s reconsideration system automatically allows applicants who have been declined for the SRD R370 to appeal for 2026.
In the previous SRD R370 grants application, declined applicants had to send an appeal application to the email address covid19srdappeals@sassa.gov.za, but looking at the tedious work of checking thousands of emails individually, SASSA added a reconsideration module to its online registration platform where applicants can appeal without sending an email.
To check the status of your SRD grant reconsideration, you can follow these steps:
- Visit the South African Social Security Agency (SASSA) website at https://services.sassa.gov.za/selfservice/covid-19-applications/status.
- Enter your ID number and click on the “Submit” button.
- Select the “SRD reconsideration” option from the list of available options.
- Enter your reconsideration reference number and click on the “Submit” button.
- If your reconsideration has been processed, the status of your application will be displayed on the screen.
If your reconsideration is still being processed, you may need to wait a bit longer before the status is updated. If you have any further questions about your SRD grant reconsideration status, you can contact the SASSA call centre at 0800 60 10 11.
