SASSA Application Statuses And Their Meanings

By Tevait Feanle •  Updated: 04/17/24 •  4 min read

During the process of applying for any SASSA Grant you are eligible for, you will see a series of status changes that tell you more about the status of your application. If you are not used to the SASSA system, these can be confusing- but today, we are here to help! Here are some of the most common statuses you will encounter, as well as information on what they mean for you.

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SASSA Application Statuses And Their Meanings

Here are some of the most common application statuses you will see from SASSA:

These are the most common SASSA statuses you will see. Remember that the Department will run full checks to verify your information once your application is received. This is often the lengthiest part of waiting to receive a grant. Ensure you carefully fill in all forms, as well as check that all personal identification you provide matches that on-record at the Department of Home Affairs, to minimize the chances of a delay in your application.

What Does ‘SRD Status Referred’ Mean?

This is a status specific to the SRD, or Social Relief of Distress Grant, often also called the R370 grant. It means that your application for the grant has been referred for investigation (above).

This could be due to incomplete information provided in the application or suspected fraudulent activity. SASSA may refer your application to the relevant authorities for investigation, which could result in delays in processing your application. You should wait for communication from SASSA about the next steps in the process. You may be required to provide additional information or documentation to support your application. It is important to respond promptly to any communication from SASSA to avoid further delays in processing your application or a complete rejection.

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How Do I Know if My SASSA Status is Approved?

. Knowing whether your SASSA status is approved is what matters most to applicants. Luckily, it’s an easy thing to confirm. To check the status of any SASSA grant application, you can follow these steps:

If your application has been approved, you will see a message confirming your approval and the date when the first payment will be made. If your application is still being processed, the status will show as ‘Pending’ or ‘In Progress,’ and you will need to wait for further communication from SASSA.

Alternatively, you can also check your SASSA grant status by calling the SASSA toll-free helpline at 0800 60 10 11 or by visiting your nearest SASSA office. A SASSA official will be able to help you track the status of your application in person or on the phone.

How Do I Know if my R370 Grant is Approved?

If you want to confirm whether your R370 Grant or the SRD Grant is approved, you can follow the steps we’ve already outlined. In short, log in to the SASSA website, click the ‘Grants’ tab, select the SRD Grant option, and scroll down to your application status. You will need to use either your ID number or the reference number you received during the application to track the process.

The SASSA application statuses are there to help you understand exactly what is occurring with your application and where in the approval process you currently sit. So it is important to feel comfortable with their meanings- and to act quickly if SASSA indicates they need further verification from you. This will help ensure an easy and timeous process. Hopefully, our quick guide to SASSA application statuses has helped you feel more comfortable with the process.

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