PSG Insurance South Africa

By Tked August •  Updated: 04/19/25 •  5 min read

PSG Insurance, under PSG Konsult Group, has carved a niche for itself in South African financial services. With an emphasis on individual service and all-encompassing insurance solutions, PSG caters to individual and commercial clients nationwide in South Africa. Their services range across various insurance covers, from personal & commercial to specialty covers, all geared to cater to South Africa’s diverse needs. With a team of experienced advisers and a promise of client-centric service, PSG Insurance instills peace of mind through individualized insurance solutions.

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How to Make Claims

Making a PSG insurance claim is intended to be an easy process that allows clients to get back to their usual rhythm following unexpected occurrences with minimal hassle. When an accident occurs, it is recommended that PSG be informed in advance to allow activation of the claims process with minimal delay. Clients may call PSG through different channels, such as contacting their insurance broker or phoning PSG’s claims department. Emergency claims may be called in at 0861 101 179 or emailed.

On first contact, clients are instructed on their course of action, which is usually filling in a claims form and presenting relevant documentation. These may be damage, theft, or accident reports from the police, with documents substantiating their claim. PSG’s expert claims handlers can assist clients through this to meet their requirements for a smooth assessment.

After that, the claim is processed, and upon authorization, PSG coordinates with service providers to repair or replace items as required. Customers are updated on whatever happens along the way and are constantly notified of their claim status.

What is PSG Insure?

PSG Insure is a subsidiary company of PSG Konsult Group. It primarily provides short-term insurance services on a full-service basis to individuals and organizations in SA. PSG Insure, with its nationwide network of specialist insurance consultants, offers tailored service, assessing clients’ personal needs to recommend their most suitable insurance products.

PSG Insure offers various insurance products covering personal property such as houses and motor vehicles to business risks such as property damage, fault/liability, and employee benefits. PSG Insure offers clients various insurance products from South Africa’s leading insurers, offering affordable, competitive products that cater to their requirements.

PSG Insure is client-focused, understanding each client’s risk profile to offer appropriate cover. Client advisers work with clients when first picking their policy and review with them periodically as their circumstances change.

How Do I Contact PSG Car Insurance?

It is easy to contact PSG for car insurance information or assistance because of all their different avenues of contact, which were established to make it easy for clients to contact the company in their desired way. To request new insurance quotes for individual/corporate use, clients can call 0861 101 179. They can also e-mail ccc.newpolicy@psg.co.za. These phone lines are staffed by professional consultants available to provide information, answer questions, and assist customers with obtaining or renewing car insurance coverage.

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Existing clients who require administration assistance with their accounts can call 0800 600 168 to speak to a client services staff member or e-mail local.queries@psgadmin.co.za. Face-to-face contact is available for those who prefer it through PSG branches across South Africa, with head office at The Edge, 3 Howick Close, Tyger Waterfront, 7530, Bellville. An adviser is also available through PSG’s website, which offers individualized support.

Besides these channels of contact, PSG also provides PSG Assist, a 24/7 emergency assistance for situations like roadside assistance. It is contacted through a call to 0860 522 522, so one can seek assistance anytime. By providing such channels, PSG shows how invested it is in accessibility and speedy service to meet varying client requirements.

What Does PSG Cover?

PSG offers an entire range of insurance solutions that assist individuals and enterprises in addressing all types of risks. Under personal insurance, PSG offers motor, home, & personal items insurance. They protect clients against loss due to accidents, theft, acts of nature, or unforeseen circumstances. Depending on their needs, users have various options, such as comprehensive motor insurance, third-party insurance, & special covers.

Within the individual wellness arena, PSG offers life assurance, disability cover, and critical illness policies that provide financial security to their clients and loved ones against life’s uncertainty. It also provides medical aid and gap-cover products for medical costs not necessarily comprehensively covered by medical schemes.

PSG provides organizations with insurance products that cater to property and liability risks, including employee benefits. PSG products are geared at mitigating commercial risks such as interruptions to their business, legal claims, and employee issues. PSG advisers discuss with clients to understand their unique risk profiles and guide them on appropriate cover strategies.

In addition, PSG offers specialized insurance products in wildlife and livestock cover niches to cater to clients’ specific exposures in such niches. With such a range of insurance products, PSG endeavors to provide complete cover, giving clients the confidence to manage life’s unpredictability.

Final Thoughts

PSG Insurance has built a strong reputation in South Africa for delivering individualized, secure, and client-centric insurance solutions for everything from personal property to complex commercial needs. Under its intimate knowledge of local markets and strong national presence, PSG makes insurance more relevant and accessible to South Africans. By concentrating on personalized advice from dedicated financial advisers, clients aren’t a number—their issues matter.

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