iWYZE Motor Insurance is a motor insurance company in South Africa with a guarantee covered by Old Mutual Insure Limited. It offers different covers to protect motorists against financial losses in the event of accident, theft, and other unforeseen circumstances. Its clients enjoy convenient premium payment methods and easy claim processing. It aims to provide reliable service to compensate for legitimate claims on time. South Africans who are looking for car coverage with a sure guarantee find iWYZE a reliable choice as it has Old Mutual behind it. Its coverage holds until it has a guarantee of regular monthly premiums. It has different terms and conditions that its policyholders are obligated to follow to continue to enjoy the cover.
How to Claim from iWYZE?
To claim with iWYZE, you are required to report an incident as soon as possible. You should report your claim within 30 days of the incident happening; failing this, your right to claim may be forfeited. You can report by calling the iWYZE customer calling line. If your incident is a crime, for example, theft or vandalism, your policyholder is required to report your crime to the police and iWYZE with a case number.
After reporting a claim, iWYZE can request supporting documents such as photos, quotes for repairs, and any other documents required to settle a claim. The claim is then considered by the insurer on policy terms and subject to any excesses. An appeal against a decision to reject a claim has to be made by a policyholder within 90 days. If still pending on appeal, legal action has to be taken within six months of final rejection. Failing this leads to a claim forfeit. iWYZE seeks to settle genuine claims quickly and on a just basis, subject to all conditions that have been met.
What Does iWYZE Car Insurance Cover?
iWYZE Auto Insurance covers all risks that are inherent to car ownership. Losses resulting from accidents, hijacking, and theft are covered under this policy. Third-party liability is given comprehensive cover to protect the policyholder against financial losses in case of causing injury to or damage to a third-party vehicle or property. Natural disasters, such as hailstorms and floods, are covered under some policies.
Exemption covers wear and tear, breakdown by mechanism and existing damage. Repairs made on the vehicle without prior approval of iWYZE are also void. All conditions set by the contract are to be fulfilled by the policyholders so they qualify for compensation. Compensation and payment for excess are restricted as outlined in the policy schedule.
How Do I Cancel My iWYZE Policy?
Cancellation of iWYZE Motor Vehicle Insurance policy is by writing a request or by telephone confirmation. Cancellation can be requested by the policyholder at any time, with cover continuing to apply until the debit date. If cancellation is made on the 10th and the debit date is on the 25th, cover is still adequate until midnight on the 24th.
In case of a total loss of an insured vehicle through accident or theft, iWYZE doesn’t provide for a refund of excess premium for the respective policy tenure. An insurer can also cancel on advance notice of 30 days in writing. A refund is made by adjusting for administration charges if these are payable. Cancellation by policyholders within 14 days of policy contract receipt and without claiming any amount is subject to a refund of premiums.
How Do I Contact iWYZE Insurance?
Policyholders can use various contact channels to contact iWYZE. One of them is calling through the customer line on 0860 93 94 93. Calling this number connects you to a customer agent who can deal with claims, policy inquiries, and cancellations.
In addition to that, iWYZE also has a callback request on www.iwyze.co.za. One can provide his/her contact information and get called back at a convenient time. Email support is also offered with responses that are less instant compared to telephone support.
Is There a Waiting Period for iWYZE?
iWYZE policies do not usually provide a waiting period for standard cover. Cover begins on and after the policy start date on payment of the first premium. Waiting periods can apply to unique covers and add-ons. Clients can refer to what is stated in contract documents.
If a policy is cancelled for non-payment and is reactivated at some future time, there can be waiting periods before coverage is restored to full. iWYZE makes waiting periods clear and informs policyholders of any conditions on coverage.
What Is the Difference Between Old Mutual and iWYZE?
Old Mutual is a long-standing financial services institution with operations in South Africa and a listing of insurance and investment products for trade. iWYZE is a motor insurance that is underwritten by Old Mutual Insure Limited and is a holding company of Old Mutual.
iWYZE specializes in short-term car and home insurance. It is supported by the financial and regulatory might of Old Mutual, so you can trust it to be reliable and conduct its affairs according to industry standards. While Old Mutual provides the broadest range of financial offerings, iWYZE specializes in safeguarding possessions from risks like theft and burglary, accident, and property damages.
What Is the Grace Period for iWYZE?
There is a grace time for premiums for iWYZE, during which outstanding premiums are to be paid without cancellation of coverage. There is a grace time for monthly policies of 15 days after the payment date. If it is not paid within this time, iWYZE will make an automatic payment. If this fails to go through, the cover is suspended until the cover is activated.
If payment for the first premium is not made, coverage is ineffective. The policyholder should ensure that there is an adequate amount in his account to prevent gaps in coverage. Automatic cancellation is triggered with consecutive missed payments, and policyholders do not have insurance coverage.
Final Thoughts
iWYZE Car Insurance provides South African motorists with a down-to-earth cover that protects against day-to-day risks. Being part of Old Mutual Insure Limited means that iWYZE has a good financial position and a reputation for settling claims fairly. The policyholders are given comprehensive cover for theft, collision, and third parties.
