In May 2020, SASSA introduced a grant called the Social Relief of Distress (SRD), which aims to support individuals affected by the Covid-19 pandemic lockdown measures. Since then, it has been extended severely, and the last extension that was made was said to end in May 2026.
Payments were at first made through banks, post offices, and cashSend, but now, SASSA has provided alternative ways to withdraw your money since SASSA does not issue grants through the post office anymore.
The list of stores where you can collect your grant is; Pick n Pay, Boxer, Shoprite, checkers or Usaves. This change is said to reduce pressure at the various post office points where grants are collected and to enable the easy accessibility of grants.
How To Collect SASSA R370 Payment At Boxer
Once you have been approved by the South African Social Security (SASSA) to receive the Social Relief of Distress (SRD) R370, you can collect your grant at any Boxer shop across the country. Before going to any Boxer to collect your grant, be sure that you have received an sms from SASSA communicating your date and point of collection. After you have received the sms, be sure to go along with your ID number, mobile number and cell phone to the collection point. You can then withdraw your grant by following these steps;
- Enter your ID number and mobile number at the till point
- An sms will be sent to your number
- Confirm the USSD message in the sms by choosing yes on your mobile phone
- After confirming the message, Boxer will then hand your R370 to you.
How Do I Change My SRD Payment Method to Boxer?
Changing your payment method to Boxer is always allowed anytime as long as your application has been submitted and approved.The procedure below will guide you on how to change your payment method to Boxer successfully;
- Visit the SASSA website
- Scroll till you find “How do I change my Bank details”.
- Click on it and insert your ID number and mobile number
- Click on submit
- An sms containing a unique link will be sent to the number you used on the application form
- Click on the link and fill in the needed requirements
Once you are done, you will no longer receive your grant at your previous payment method. SASSA will now pay your grant through Boxer.
Can I Collect My R370 At Any Boxer Store?
As soon as SASSA sends you a message concerning the payment date
Why Can’t I Collect My R370 Payment From The Post Office?
You can not collect your R370 from the post office because the South African Social Security Agency (SASSA) no longer pays grants there. This change was made because the post office was experiencing financial and administrative problems. SASSA also said that this change would help beneficiaries in rural areas who used to travel out of town to get their grant at the post office.
Since payments are not made through the post office SASSA has provided other alternatives by visiting any of these stores; Pick n Pay, Boxer, Shoprite, Checkers, or Usave merchants. You can also shop with the SASSA card if you have one without additional costs.
Though this change has been made, individuals who benefit from the old age grant, disability grant and child grant can still go to the post office for their grant.
What Do I Need To Collect My R370 At Boxer?
To collect your Social Relief of Distress (SRD) R370 grant at Boxer, all you need is your South African ID number, mobile number and a mobile phone to receive the confirmation sms that will be sent to you from SASSA.
It is emphasized that the ID and mobile numbers used at the till point should be the ones you used while filing the grant application form.
According to the National Postal service, you have to wait for a confirmation message from the South African Social Security Agency (SASSA) containing the date on which your grant will be given to you and your collection point to receive your R370 grant. You also have to send this message along to be able to get your grant.
