How To Check The Credit Score Of A Tenant

By Dave Nyam •  Updated: 02/21/24 •  5 min read

The competition in South Africa to catch a rental home is fiercer than you would encounter on a safari. Yes, even landlords and their agents behave like skilled trackers who, using credit checks, set out to spot the most reliable tenants in the herd. These checks are their binoculars, helping them gauge financial risks and ensure a steady rent flow.

- ADVERTISEMENT -

But the terrain can be as treacherous for landlords and tenants to negotiate as the African bushveld. And that’s why we’ve put together this guide – your very own compass in knowing how to check the credit score of a potential tenant in South Africa.

We’ll also get into sticky issues of legality in running credit checks without permissions, the hit a bad credit record can land upon your quest to rent a home, and the mysterious journey that comes with discovering someone’s credit score.

How To Check The Credit Score Of A Tenant

The prospective tenant’s credit score is an integral aspect of the tenant selection process in South Africa. In this regard, the process will commence by obtaining the prospective tenant’s written permission. The tenants’ rights have to be respected, especially in privacy issues and, most importantly, law requirements.

You can then take up services from TPN Credit Bureau or Windeed, for example, their consumer profile search powered by Experian upon having the tenant’s consent. These platforms do provide detailed reports on residential or commercial applicants. For instance, TPN Credit Bureau does provide an 8-in-1 Credit Check with Credex® Score. All this information is combined into one report on your tenant, presented in one easy-to-read TPN Credex® Score report. This check includes a TPN RentalCheck, Transunion, Credit Repayment, Deeds, Directorship, Affordability, Verified Employment, and Qualifications on File.

The charges for these services differ. For example, the Windeed service charges R37.35 per search. Remember to cater for such costs under your budget when renting your place.

You should remember that a credit check does not mean just checking a credit score but provides a snapshot of financial behavior, such as payment history and current debt levels. Such information can help establish the regularity and timeliness of the tenant paying the rent.

But that should not be the only basis of your decision-making. Also, consider the renter’s rental history, stability in employment, and references. This will help get a far more well-rounded perception of the tenant and how good or bad a tenant he or she might be for living on your property.

So, in short, to check a South African tenant’s creditworthiness, one would need consent, use a reliable service, and understand the results in consideration of other related information.

Is It Illegal To Run Credit Checks Without Approvals In South Africa?

The legal regime under which credit checks are being done in South Africa is dictated by the Protection of Personal Information Act 4 of 2013 (POPIA) and the National Credit Act. For the way personal information is processed and credit reporting, these laws oversee that only those with a specific purpose based on a need can pull your credit.

- ADVERTISEMENT -

Under these regulations, running no credit check is illegal unless a person has given prior written permission. This means anyone or any company not covering themselves with your permission or accepting terms and conditions. This means the law shows that an individual knows about a credit check and has given their consent.

For instance, if an organization intended to process the information of prospective customers for a credit check before agreeing with them, it would be obliged to give notice of that intention to the Information Regulator. It would require authorization to process information for the purpose. It applies to businesses whose main operation is credit reporting (Credit Bureaus) and agencies whose loan information is not their main agenda (Ancillary Credit Reporting).

But we have exceptions. Some of the entities might not need your permission to check your credit. The FCRA reported some of those situations in response to a court order or federal grand jury subpoena.

In conclusion, while credit checks form an important part of financial and risk assessments in South Africa, they must be done within the legal framework to protect the individual’s rights against violations of their privacy.

Can I still Rent a Property if I have a Bad Credit Rating?

In South Africa, having a bad credit record does not mean one will not get a lease agreement. More landlords are undertaking credit checks on tenants to understand their financial risk, so this situation is not new. Firstly, check your credit record. South Africans are entitled to receive one credit report, free of charge, in one year, which will help you to be able to detect mistakes or errors that may exist and take action according to that. Secondly, consider looking for a guarantor or co-signer with a good rating and can vouch for your fiscal honesty. Last but not least, be genuine about your monetary situation. Explaining past financial mistakes might convince landlords to overlook a weak credit score. Remember, while renting with a bad statement is difficult, it’s not impossible.

How Do You Find Out About Another Person’s Credit Rating?

In SA, info about an individual’s overdraft scores can be located in registered loan bureaus such as Experian and TransUnion. This is made available at no cost through these bureaus. For an individual to access this information, consent from that individual is required. An individual can access such information through online portals such as My Credit Check. Those provide a detailed credit report of the individual, which includes the payment history and the debt level. Remember, each bureau may have different scoring models, so scores may vary.

- ADVERTISEMENT -

Keep Reading

How to Improve Your Credit Score After Bankruptcy

How to Improve Your Credit Score After Bankruptcy

How to Improve Your Credit Score After Bankruptcy. Read on to learn how to improve your credit score after bankruptcy.  

What Are the Benefits Of Having A Good Credit Score

What Are the Benefits Of Having A Good Credit Score

A good credit score is important for getting loans, credit cards, and mortgages, among other financial items

The Credit Score Required For a Home Loan

The Credit Score Required For a Home Loan

If you see a shiny new set of house keys in your future, then it is time to pay serious attention to your credit score. 

What Jobs Check Your Credit Score

What Jobs Check Your Credit Score

However, credit scores are becoming increasingly important as a decision-making factor for South African employers. Here’s what you need to know.

Where Can You Access Your Credit Score For Free

Where Can You Access Your Credit Score For Free

Today, we will walk you through everything to know about finding and accessing your credit score safely and for free. Let’s get started!

How to Get Quick Cash When Your Credit Score is Low in South Africa

How to Get Quick Cash When Your Credit Score is Low in South Africa

How to Get Quick Cash When Your Credit Score is Low in South Africa. Today, we will explore some of them with you.

What Are the Experian Credit Score Ranges?

What Are the Experian Credit Score Ranges?

This article is written about Experian, which happens to be among the largest and most popular credit bureaus in South Africa.

Why is My Credit Score Different on ClearScore And Experian?

Why is My Credit Score Different on ClearScore And Experian?

There are good reasons for this slight difference, and today we will be unpacking them for you in greater depth. 

Why is my Credit Score Not Increasing?

Why is my Credit Score Not Increasing?

Today, we will be unpacking some of the reasons that may hinder your credit score’s growth and what you can do about it.

How To Check Hard Searches On Credit Score

How To Check Hard Searches On Credit Score

In this post, we explain how to check for hard searches on your credit score, how to know who did a hard inquiry on your credit

Why It’s Important to Maintain a Good Credit Score

Why It’s Important to Maintain a Good Credit Score

Why Is It Important to Maintain a Good Credit Score? Read on to learn why it is important to maintain a good credit score. 

How to Check My Mortgage Credit Score

How to Check My Mortgage Credit Score

This guide explores everything you want to know about checking your mortgage credit scores. 

Why Your Credit Scores Have Suddenly Dropped

Why Your Credit Scores Have Suddenly Dropped

This article will take you through some of the usual suspects behind a falling credit score and help you prepare to battle them.

How to Build Your Credit Score for Beginners

How to Build Your Credit Score for Beginners

This guide explores the measures you can take to build your credit score as a beginner. 

What Happens to Credit Scores When You Marry?

What Happens to Credit Scores When You Marry?

Today in our blog post, we are going to debunk some untrue information and share with you the reality about marriage and credit score.